Returns Policy

Shipping

• Boosted Performance Parts provides fast shipping
  services throughout Australia. Products may be shipped within 1 to 7 business days, subject to available delivery services.

• Shipping cost are based on the weight, size and the
  shipping destination.

• Please note, there are restrictions on large shipping items, in the event you purchase a large item please contact us directly so we can assess your product and accommodate for your specific needs in the event shipping is restricted. 

• If a part is on backorder, we will notify you with an ETA before a final order
  is put through for the part(s).

Returns

• Return requests must be submitted in writing by either phone or email to 0431816536 or  [email protected] within 14 working days of the purchase date which is shown on the invoice supplied.
  
  Please fill out this form ! 
  Boosted Performance Parts Warranty Claim Form here
   

• Returns may be shipped or picked up/dropped off at the discretion of Boosted Performance Parts. 

• All returns must be authorized by Boosted Performance Parts. If returns are not submitted to the office, they will simply not be accepted.

• All Return including but limited to freight must be paid and organised by and at the customer’s expense.

• Only faulty or damaged parts may be returned or otherwise permitted by law.

• If part is faulty or damaged, we reserve the right to inspect the part for tampering and will contact you to confirm the status and/or outcome of your return request.

• Incorrectly order parts are not returnable or refundable due to safety risks. It is the responsibility of the customer to be sure of what they are purchasing.

• All returns will incur a 30% restocking fee and/or a $10 surcharge refunding via Paypal transactions. 

• Depending on the reason for the return (exchange or refund), Boosted Performance Parts may to their complete discretion arrange for the part or product to be picked up.

• Cost of freight is strictly not refundable.